Insights from the Chicago Build Expo
At this year’s Chicago Build Expo, the leadership workshop led by Jeannette Lenear Peruchini, Vice President and Managing Principal at AECOM, offered valuable insights into the pillars of successful leadership in today’s dynamic workplace. The workshop, titled “The Art of Effective Leadership: Achieving Organizational Success,” covered various aspects of leadership, from emotional intelligence to fostering innovation and adaptability. Here are the key takeaways from the session that reflect the qualities of effective leaders.
Influential Communication: The Four Pillars of Confidence
A cornerstone of effective leadership is influential communication, which is grounded in four pillars of confidence:
- Self-confidence: Leaders must believe in their own ability to succeed, setting high aspirations and unwavering expectations.
- Team confidence: Trust and mutual respect are essential in building a collaborative environment where success is a shared responsibility.
- System confidence: An organization’s faith in its established structures and routines promotes accountability, collaboration, and initiative.
- External confidence: The ultimate manifestation of trust is when external stakeholders invest resources based on the positive expectations built by the internal team.
By cultivating these four types of confidence, leaders can communicate more effectively and inspire those around them to achieve collective success.
Emotional Intelligence (EI) as the Foundation of Leadership
One of the strongest themes emphasized was the critical importance of emotional intelligence (EI) in leadership. According to research shared during the session, 59% of employers would not hire someone with high IQ but low EI, while 71% value emotional intelligence over IQ during hiring
This data points to the fact that understanding and managing one’s own emotions, while also empathizing with the emotions of others, is a crucial skill for leaders. Leaders who possess high emotional intelligence foster trust, enhance team collaboration and ultimately create an environment where employees feel valued and respected. This, in turn, boosts overall team performance, leading to higher productivity and job satisfaction.
Resilience and Adaptability: Navigating Challenges
Effective leaders are also resilient and adaptable, qualities that are essential in today’s fast-changing business environment. The workshop stressed the importance of being proactive, anticipating change, and staying optimistic even in the face of adversity. One of the slides highlighted the need to learn from failure,a key component of resilience. Leaders who view failure as an opportunity for growth can inspire their teams to persevere through difficult times and emerge stronger
Decisiveness and Openness: A Balanced Approach
Another critical point discussed was the ability to make swift and decisive decisions while avoiding the trap of analysis paralysis. However, equally important is the openness to reevaluate decisions when new information becomes available. Effective leaders understand the importance of both moving quickly and being flexible enough to adjust course when necessary.

Cultivating a Culture of Risk-Taking and Innovation
Peruchini also emphasized the role of leaders in fostering a culture of innovation and risk-taking. A well-known example of this, discussed during the workshop, is Google’s 20% time policy, where employees were allowed to dedicate 20% of their time to passion projects. This policy led to the development of revolutionary products such as Gmail, Google Maps, and AdSense. The lesson here is that by giving employees the freedom to experiment and take risks, leaders can cultivate an environment where creativity thrives.
Inclusive Leadership: Embracing Diversity
One of the most important takeaways from the session was the emphasis on inclusive leadership. Peruchini shared data from a Deloitte study, which outlined six traits of inclusive leaders: commitment, courage, cognizance of bias, curiosity, cultural intelligence, and collaboration. Inclusive leadership fosters a sense of belonging among team members, which can lead to a 70% increase in feelings of fairness, respect, and value, and ultimately improve team performance by 17%, decision-making by 20%, and collaboration by 29%. By embracing different perspectives, backgrounds, and working styles, effective leaders create an environment where everyone can contribute to the organization’s success.

Ethics and Integrity: Staying True to Your Commitments
A powerful moment in the workshop was when Peruchini shared a personal story about how the pressures of work led her to neglect a mentorship commitment. This example highlighted how easy it is to let busyness pull leaders away from their values. However, true leadership requires maintaining ethics and integrity, even when it’s inconvenient. Staying accountable to your commitments and leading by example is what sets great leaders apart.
Continuous Learning and Development: Lifelong Learning for Lifelong Leadership
One of the final takeaways was the importance of continuous learning and development. Peruchini emphasized that great leaders are lifelong learners and lifelong teachers. Tools like 360-degree feedback, Leadership Circle assessments, and DiSC profiles help leaders grow by identifying areas for improvement and enhancing their self-awareness
Additionally, part of being an effective leader is finding and developing your replacement. As Peruchini noted, “You can’t move on to the next big thing if you can’t teach and delegate.” Cultivating the next generation of leaders is key to ensuring the continued success of any organization.
Conclusion: Leading for the Future
The insights shared at the Chicago Build Expo made one thing clear: leadership is not static. It requires continuous adaptation, learning, and a commitment to fostering growth both within yourself and your team. By focusing on emotional intelligence, inclusivity, resilience, and innovation, leaders can not only drive success but also inspire the next generation to lead with integrity and vision.
In today’s rapidly changing world, effective leaders must be prepared to pivot, teach, learn, and lead with empathy. The strategies outlined during Peruchini’s workshop provide a roadmap for achieving this kind of leadership success.

