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Social Media

Latest on Social Media

User-generated content

User-Generated Content in Marketing

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by TJ Vasquez
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June 9, 2023

User-generated content, which is also referred to as consumer-generated content or abbreviated as UGC, is a type of brand-centered content that’s created by one or more members of a company’s consumer base.

Providing customer service on social media

Offer Customer Service on Social Media

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by TJ Vasquez
|
May 8, 2023

Social media-based customer service presents a plethora of opportunities for growing businesses. Plenty of owners, managers, and marketing professionals already use various social media platforms to extend their reach. If you’re one of these business leaders, you probably want to harness the power of social media to improve customer care.