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Shoptalk Spotlight: Leading Successfully Across Generations, Genders, and Cultures
At Shoptalk 2024, an insightful panel explored how today’s leaders can navigate the complexities of managing diverse teams. Moderated by Kimberly Lee Minor, CEO of Women of Color Retail Alliance, the discussion featured Mimi Swain of Amazon’s Ring and Blink, Jessica Alsing of Grendene Global Brands, and Shannon Garcia, president of Global Franchise Markets &
Shoptalk Report: Best-in-Class Post-Purchase Experiences
Building Lasting Relationships Through AI Tools and Human Connection At Shoptalk Fall 2024, a central theme emerged from the “Best-in-Class Post-Purchase Experiences” panel: the future of retail hinges on blending cutting-edge technology with human connection. The panel, moderated by Mark Abraham, Managing Director & Senior Partner at Boston Consulting Group, brought together key voices in
