A chat for your website,
set up and run by Content Cucumber
Your visitors have questions your content already answers. Our chat finds the answer, links the page it came from and sends the visitor's name and email to HubSpot.
We load your content, connect HubSpot, install it and send you a report each month. Built on RequestDesk, our AI platform.
Put Website Chat on your site
Tell us your site and we will show you the chat answering from your own pages.
HubSpot Solutions Partner.
Why visitors leave with their question
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The answer is buried.
It sits on a page three clicks from where the visitor landed.
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Contact forms sit empty.
A visitor with one question rarely fills out a form to ask it.
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Generic chatbots guess.
A bot trained on the open web answers about someone else's product.
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Nobody reads the questions.
The things visitors ask are a content plan, and they disappear.
From your content to a live chat
We load your content.
Pages, posts, episodes and docs go into the chat's knowledge base.
We connect HubSpot.
Names and emails land in your HubSpot form, tagged to the chat.
You paste one line.
One script tag works on WordPress, Astro, Magento and plain HTML.
We report monthly.
Messages, leads and the questions your content did not answer, with topics to write next.
Pricing
Setup
$500 one time
Every new site
- Chat agent built for your site
- Your content loaded
- HubSpot form connected
- Bot check
- Install on your site
Starter
$99 a month per site
Up to 2,000 messages a month
- Leads into HubSpot
- Monthly usage report
Growth
$249 a month per site
Up to 10,000 messages a month
- Leads into HubSpot
- Monthly usage report
- Monthly content refresh
- Answer tuning
Feed it what you already publish
The chat runs on the RequestDesk knowledge base, a retrieval system. Before the model writes a word, it searches your knowledge collections and answers only from what it finds. Each collection fills from its own source, and the chat reads the ones you pick.
Your website
We crawl the pages you list or your whole sitemap.
WordPress
Posts and pages sync from your site, and new posts come in with each incremental sync.
Shopify
Products and collections sync from your store through the RequestDesk Shopify app.
RSS feeds
Blogs, podcasts and news feeds are checked on a schedule, and new items are added as they publish.
Documents
PDF, Word, PowerPoint, Excel, CSV and text files, uploaded once or replaced when they change.
Live records
Some answers read straight from RequestDesk records. On Talk Commerce the episode count and the latest episodes come from the episode list, so a new episode shows up the day it publishes.
Website Chat questions
Which AI model runs the chat?
Amazon Nova Micro on AWS Bedrock, a small, fast model chosen for short answers.
Does it make things up?
It answers from your content and links the source. The widget tells visitors that AI answers can be wrong and to check the linked sources.
What counts as a message?
One visitor question and the answer to it.
What happens at the monthly limit?
The daily cap keeps the chat inside your plan. A site that keeps reaching it moves up to Growth.
How does the chat stay current?
Each source updates on its own. WordPress syncs new posts, RSS feeds are checked on a schedule, and live records are read at the moment a visitor asks.
Can one chat read more than one source?
Yes. Each source fills its own knowledge collection, and you pick which collections the chat searches.
Do I need HubSpot?
No. Without HubSpot the leads stay in the chat log.
Can a visitor reach a person?
A handoff to HubSpot live chat is planned for the next release.
Who writes the content the chat answers from?
Your existing content to start. The monthly report lists what visitors asked that your site does not answer, and Content Cucumber writers can fill those gaps.
Put Website Chat on your site
Tell us your site and we will show you the chat answering from your own pages.
